CU(E)BES

Part of a 24/7 shift team providing monitoring of SIEM systems, managed firewall, IPS and other security services for both Vodafone and its customers. You’ll provide 1st line triage of incoming alerts, owning to resolution or escalating to 2nd line where necessary, and ensuring that all tickets are managed within SLA. Additionally, you will contribute to the creation of customer reports and monitor threat-intelligence feeds.